Each of our customers has a unique case for customer relationship management. Learn more about their experiences below.
With CRM, executives can easily see the "big bet" projects.
A beautiful, customer user interface consolidates company data, increases user adoption of CRM, and improves access to information.
Salesforce deployment for 300 users to gain better insight into store operations and promote employee productivity.
Ace Hardware implemented SAP CRM in 2011 and found it unsuccessful and unable to meet their specific business needs.
CRM helps Boise Paper truly understand their customers.
Boise Paper wanted Sales, Customer Service, and Marketing to efficiently work together through a single, united CRM system.
"With CRM, my work has improved dramatically. My day-to-day is much smoother and less tedious."
One of the top craft breweries in the world improved operations and empowered sellers to make more strategic sales with Dynamics 365.
"Making an investment into CRM was an obvious move as it gives us the ability to deliver consistent, exceptional products to our customers while analyzing how we can be better."
Columbia Distributing wanted to equip their sales team with a tool to help them perform their jobs more effectively.
A singular Salesforce deployment for 200 employees helps this company more efficiently manage lead flows from their key outreach engagements.
A new CRM deployment provides the opportunity to improve on current business operations and to promote company-wide consolidation.
"Mobility isn’t a nice to have – mobility is a must."
Not only did Feralloy see CRM as a tool that could solve their internal challenges, they knew it could extend greater value to their customers.
A fully functioning integration between GTM Sportswear's ERP and CRM systems allows users to seamlessly enter data and research accounts.
GTM Sportswear specializes in custom sports attire. They required a custom CRM system to improve customer relations activities.
"The difference between our Salesforce deployment and our previous system is night and day."
By replacing their outdated CRM system with Salesforce, Hisco manages sales and customer service reps more efficiently than ever.
"Sonoma Partners understands our business goals. Our new CRM solution allows us to provide the best customer experience."
KaVo Kerr Group’s sales team used to operate on a number of disparate systems and processes, with limited integration between them.
"CRM has made us more efficient and a smarter organization by far.”
This pharma corporation’s new iPad sales app connects to Salesforce, giving their team the ability to capture activities the moment they take place.
M. Holland team members took UX architects into the field to collect essential observational data to create a tool specifically to meet their needs.
M. Holland vastly improved customer experiences with their new CRM system, leading to more opportunities and overall company growth.
“Our sales team operated on separate islands, with isolated strategies, and few resources.”
Mark Anthony Brands leadership recognized a need to provide their field sales representatives with a new process and toolset.
"The implementation of the iPad as a sales tool has changed our sales teams' lives."
Medline invested in CRM in order to centralize their data, identify new customers, and strengthen their existing relationships.
"Before CRM, just doing our daily jobs was an administrative burden."
In order to provide the best service to their customers in the field, we built a touch-based mobile app that allows access to CRM wherever, whenever.
"Our mobile app provides a consolidated view of critical information to military leadership, on-the-go."
Permuta’s mobile application educates the chain of command on potential risks to troop readiness levels.
“CRM is the tool that allows us to have as much of a 360-degree view as possible.”
Wacom replaced their loosely connected companies with one system, one CEO, and a full commitment to operate as one.
Sonoma Partners525 W Monroe St.Chicago, IL 60661Call us: 1-866-SONOMA1(866-766-6621)