Home|About Us|Microsoft Dynamics CRM|Industry Solutions|Services|Resources|Press Room|Blog|Contact Us
  
 Microsoft Dynamics CRM
orange trianglular bulletSales
  Outlook Client
  Leads
  Opportunities
  Features List
 
Customer Service
 
Customization
 
FAQs
 
Downloads/Documents
 
Analysts and Awards
 
Pricing
 


 

Microsoft Dynamics CRM Sales Module

Accessible from Microsoft Outlook and the web, Microsoft CRM Sales helps sales people manage leads and opportunities, measure and forecase sales activity, efficiently track customer communications, and automate stages in the sales process - ensuring a shorter cycle, higher close rates, and improved customer retention.

Increase sales success
Shorten the sales cycle and improve close rates with leads and opportunity management, customizable workflow rules for automated sales processes, quote creation, and order management.

Understand customer needs
Comprehensive reports let you forecast sales, measure business activity and performance, track sales and service success, and identify trends, problems, and opportunities.

Complete customer view
Microsoft CRM offers a centralized, customizable view of sales and support activity and customer history.

Work from Outlook or the Web
Access full sales functionality online and offline with Microsoft Outlook, or work online from any location with a Web browser.

Share information
Integrated modules let employees view, update, and share information across teams and departments.

Integrate powerfully
Integrate with Microsoft Office, Microsoft Business Solutions ERP applications, and other business systems.
 




Next Steps
Contact us for a personalized software demonstration
Join our Microsoft Dynamics CRM newsletter
Download Microsoft Dynamics CRM documentation

Recent CRM Blog Posts
Feb. 2 Update Rollup 9 To be released February 11th
Feb. 1 Reminder: Advanced Plug-In Webinar Tomorrow!
Jan. 31 Using Exchange 2010 with Microsoft Dynamics CRM
Jan. 25 Microsoft Dynamics CRM featured on home page of www.microsoft.com!
Jan. 8 Sonoma Partners expands to Kansas City, MO, on Monday, January 11th
Jan. 8 Microsoft Dynamics CRM for Healthcare
Jan. 5 Convergence Registration opens tomorrow on Jan. 6th
Dec. 30 Theres never been a better time to join Sonoma Partners!