Accessible from Microsoft Outlook and the web, Microsoft CRM Sales helps sales
people manage leads and opportunities, measure and forecase sales activity, efficiently
track customer communications, and automate stages in the sales process - ensuring
a shorter cycle, higher close rates, and improved customer retention.
Increase sales success
Shorten the sales cycle and improve close rates with leads and opportunity management, customizable workflow rules for automated sales processes, quote creation, and order management.
Understand customer needs
Comprehensive reports let you forecast sales, measure business activity and performance, track sales and service success, and identify trends, problems, and opportunities.
Complete customer view
Microsoft CRM offers a centralized, customizable view of sales and support activity and customer history.
Work from Outlook or the Web
Access full sales functionality online and offline with Microsoft Outlook, or work online from any location with a Web browser.
Share information
Integrated modules let employees view, update, and share information across teams and departments.
Integrate powerfully
Integrate with Microsoft Office, Microsoft Business Solutions ERP applications, and other business systems.
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