Microsoft Dynamics CRM Downloads & Documentation

Microsoft Dynamics CRM for Franchise Management Microsoft Dynamics CRM for Franchise Management overview (128 KB) Microsoft Dynamics CRM for Financial Services Microsoft Dynamics CRM for Financial Services overview (333 KB) Microsoft Dynamics CRM for Banking whitepaper (1720 KB) Microsoft Dynamics CRM for Healthcare Microsoft Dynamics CRM for Healthcare overview (128 KB) Case Coordination overview (142 KB) Physician Relationship Management overview (197 KB) Marketing Outreach overview (142 KB) Resurrection Health Care customer story (15 KB) Patient Relationship Management whitepaper (1.3 MB) Microsoft Dynamics CRM for Professional Services Microsoft Dynamics CRM for Professional Services overview (219 KB) CRM Elements for Real Estate CRM Elements for Real Estate overview (186 KB) Equity Residential customer story (76 KB) Jones Lang LaSalle customer story (1520 KB) Microsoft Dynamics CRM 4.0 User's Guide Microsoft Dynamics CRM 4.0 User's Guide (3.8 MB) New! Microsoft Dynamics CRM 4.0 Fact Sheets / Brochures Microsoft Dynamics CRM 4.0 Sales (1.8 MB) Microsoft Dynamics CRM 4.0 Marketing (1.7 MB)   Microsoft Dynamics CRM 4.0 Customer Service (1.7 MB)   What's New in Microsoft Dynamics CRM 4.0 (670k)   Microsoft Dynamics CRM 4.0 Win Drive Grow (680k)   Microsoft Dynamics CRM 4.0 for the Enterprise (1.3 MB)   Microsoft Dynamics CRM 4.0 Technical Documentation E-mail Router Configuration Scenarios (780k) Internet Facing Deployments Setup Scenarios (157k)   Implementation Guide - Planning (581k)   Implementation Guide - Installing (336k)   Implementation Guide - Operating (175k)