Working with Microsoft Dynamics CRM 3.0 Book

How do we know so much about Microsoft CRM? Well, we wrote the book on it. Literally. Sonoma Partners founders Mike Snyder and Jim Steger co-authored the Microsoft Press book titled "Working with Microsoft Dynamics CRM 3.0".

Sonoma Partners will release a new version of this book for Microsoft Dynamics CRM 4.0. The book will be in print in March 2008.

Book Description:

Get a practical, hands-on introduction to the fundamentals of adapting Microsoft Dynamics CRM 3.0 to meet your specific business needs. With topics that include developing new functionality, designing implementations, and integrating Microsoft CRM with other business applications—including Microsoft Office Outlook and Microsoft SharePoint Products and Technologies—this is the only book written for both developers and those who implement business solutions.

Authored by experienced practitioners, this book provides case studies, integration and performance guidelines, and toolsets—the information you need to help you create successful CRM solutions. This book also explains how to maintain Microsoft CRM, making it of interest to IT professionals who support Microsoft CRM users. And power users will learn how to customize individual Microsoft CRM experiences. This introduction includes a 90-day evaluation copy of Microsoft CRM 3.0, as well as sample data and code samples on the Web.

The 11 book chapters are:

Microsoft Dynamics CRM 3.0 Overview

Setting Up Your System

Managing Security and Information Access

Entity Customization: Concepts and Attributes

Entity Customization: Forms and Views

Entity Custoimzation: Relationships, Custom Entities and Site Map

Reporting and Analysis

Workflow (download free sample chapter)

Server-side SDK

Client-side SDK

Integrating with Additional Applications (custom Web site and SharePoint)

From the Publisher Microsoft Press:
With insights from the leading deployment consulting team Sonoma Partners, this is the only book written for both developers and those who implement business solutions. It offers an introduction to Microsoft CRM fundamentals and provides guidelines for adapting Microsoft CRM to meet exacting business needs.

Key Book Benefits:

	Delivers practical, hands-on information from authors who have deployed, customized, and maintained Microsoft CRM in the field
	Provides case studies, integration and performance guidelines, and toolsets
	Features a CD with a 90-day evaluation copy of Microsoft CRM 3.0
	Includes sample data and code samples on the Web

Order Now:
Order now at Amazon.com.

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