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Working with Microsoft Dynamics CRM 3.0 AuthorsMike Snyder Mike Snyder is cofounder and principal of Sonoma Partners, a Chicago-based consulting firm
that specializes in Microsoft CRM implementations. Microsoft awarded Sonoma Partners as
the Global Microsoft CRM Partner of the Year in both 2003
and 2005. Recognized as one of the industry’s leading CRM
experts, Mike authors several popular newsletters and
blogs about Microsoft CRM.
Prior to Sonoma Partners, Mike led multiple product development teams at Motorola and Fortune Brands. Mike graduated with honors from Northwestern's Kellogg Graduate School of Management with a Masters of Business Administration degree, majoring in Marketing and Entrepreneurship. He has a bachelor's degree in engineering from Notre Dame. Mike lives in Chicago, IL with his wife and three children. He enjoys ice hockey and playing with his kids in his free time. Jim Steger  Jim Steger is also a cofounder and principal of Sonoma Partners. He architected and led
multiple award-winning Microsoft CRM deployments, including complex enterprise
integration projects. He’s been developing solutions and
writing code for Microsoft CRM since the version 1.0 beta.
Jim also contributed to the Microsoft CRM 3.0 Technology
Adoption Program and provided input for several of the
Microsoft CRM 3.0 certification courses.
Prior to Sonoma Partners, Jim designed and led various global software development projects at Motorola and Acco Office Products. Jim earned his bachelor's degree in engineering from Northwestern University. He currently lives in Chicago, IL with his wife and son. In his free time, Jim enjoys playing beach volleyball and watching football with his son. |
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