Face the facts: it's getting hot in here.
Competition for customer attention becomes more intense each year. This is an environment where customers can access product/company information all day, every day. Expectations for personalized attention, process transparency, and appropriate engagement activity are high. Further proof:
- 62% of manufacturers say inventory levels that don't match purchase requests are their highest concern.
- 41% of manufacturers say that unpredictable customer demand is the top pressure in manufacturing.
- 40% of manufacturers say their biggest challenge is the increased volume and complexity of customer, transactional, and IoT data.
By combining key data from the supply chain, production, inventory, customer behavior, and in-market product performance, manufacturers make it easier for employees at all levels to consistently and proactively address customer needs. Digitizing as many business processes as possible drives value both within and outside the organization.
Need more convincing? Fill out the form to download this free infographic to learn more about how Microsoft Dynamics 365 can help you transform your manufacturing business.