Manufacturing and Distribution

Manufacturers know that today's global economy and technology explosion creates a hyper-competitive operating environment.

Consequently manufacturers realize that their sales, marketing, and service effectiveness must produce at the highest levels to remain competitive. Smart businesses leverage a customer relationship management (CRM) system such as Salesforce or Microsoft Dynamics CRM as the foundation for their sales, marketing and customer service initiatives.

Some of the solutions we've helped our manufacturers and distributors customers with include:

Sales Force Automation

  • Opportunity Management
  • Sales Effectiveness
  • Sales Performance Management

Customer Service

  • Incident and Case Management
  • Warranty and Returns
  • Customer Service Contact Centers
  • Web and Community Portals

Marketing

  • Multichannel Campaign Management
  • Marketing Resource Management
  • Partner and Distributor Marketing