Microsoft CRM Integration with Great Plains, Solomon, Navision, Axapta

All Microsoft CRM customers who purchase at least one (1) license of Microsoft CRM Sales Professional or Microsoft CRM Suite Professional will receive the Microsoft CRM Integration toolkit at no additional cost.

Great Plains
Microsoft CRM 1.2 Integration with Great Plains 7.0, 7.5 and 8.0 (now available)

Solomon
To be determined

Navision
To be determined

Axapta
To be determined

Microsoft will also have tools available (same timing as integrations schedules per above) for businesses to migrate existing data in Great Plains, Solomon, Axapta and Navision to Microsoft CRM.

Sample Backoffice Integration Points
This table illustrates 12 sample integration points between Microsoft CRM and Microsoft Business Solutions - Great Plains:

	Microsoft CRM Accounts and Contacts to Great Plains Customers
	Microsoft CRM Orders to Great Plains Orders (only create)
	Microsoft CRM Customer Addresses to Great Plains Customer Addresses
	Great Plains Customers to Microsoft CRM Accounts or Contacts
	Great Plains Customer Addresses to Microsoft CRM Customer Addresses
	Great Plains Inventory to Microsoft CRM Products
	Great Plains Units of Measure to Microsoft CRM Units of Measure
	Great Plains Price Lists to Microsoft CRM Discounts and Price Levels
	Great Plains Orders (SOP) to Microsoft CRM Orders
	Microsoft Business Solutions—Great Plains Invoices (SOP) to Microsoft CRM Invoices

Note: products, pricing, discounts, and invoices that only move from Great Plains to Microsoft CRM are said to be mastered in Great Plains. This means that the user in Microsoft CRM cannot create, update, or delete products.

In addition to integration with the above software systems, Microsoft offers an Integration SDK that allows customers to build custom integrations to other ERP/backoffice applications.

Summary: Microsoft CRM Integration tools will offer out-of-the-box real-time intergration with Microsoft Business Solutions backoffice products. The Microsoft CRM Integration toolkit will also allow customers to create custom integrations with other various apllications and sytems.

For information about how to purchase Microsoft CRM, please contact Sonoma Partners at (773) 871-8100 or .

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