Microsoft Dynamics CRM Analyst Reviews and Awards

Microsoft Dynamics CRM has established itself as a true leader in the CRM software industry. The following links and articles below are based on objective third-party reviews, and they will provide you with some of the evidence you need when considering a software acquistion.

Software Analyst Reviews

Gartner Magic Quadrant for CRM Customer Service Contact Centers, April 2011
Gartner Magic Quadrant for Sales Force Automation, July 2011
"Leader" Status in The Forrester Wave™: CRM Suites Customer Service Solutions, Q3 2010
"Leader" Status in The Forrester Wave™: CRM Suites for Large Organizations (over 1,000 employees), Q2 2010
"Leader" Status in The Forrester Wave™: CRM Suites for Midsized Organizations (under 1,000 employees), Q2 2010
"Leader" Status in The Forrester Wave™: Enterprise CRM Suites, Q3 2008
"Leader" Status in The Forrester Wave™: Midmarket CRM Suites, Q3 2008
"Leader" Status in The Forrester Wave™: Sales Force Management, Q4 2008
"Leader" Status in The Forrester Wave™: Customer Service Software Solutions, Q4 2008

Industy Awards

Gartner CRM Excellence Award - Efficiency 2010 Mitsubishi Caterpillar Forklift Europe
CRM Magazine Market Leader, 2009 Enterprise Suite CRM
CRM Magazine Market Leader, 2009 Midmarket CRM
CRM Magazine Market Leader, 2009 Salesforce Automation
CRM Magazine Elite Awards - Outstanding CRM Implementation 2008, Toledo Mud Hens
CRM Magazine Elite Awards - Outstanding CRM Implementation 2008, VisionShare
CRM Magazine Leader Awards, 2008 Midmarket CRM category
CRM Magazine Leader Awards, 2008 Enterprise CRM
CRM Magazine Leader Awards, 2008 Business Intelligence
Gartner 1:1 Excellence Awards 2008, Equinox Fitness (Gold winner)
Gartner 1:1 Excellence Awards 2008, The Linc Group (Silver winner)

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