Sonoma Partners Manages Switch to Microsoft CRM for Realogy Franchise Group

Chicago, IL USA – April 6, 2010 – Sonoma Partners announced today that Realogy Franchise Group, the leading franchisor of real estate brokerages in the world, selected the company to manage its switch to the Microsoft Dynamics CRM platform.

Sonoma Partners will help the company integrate and consolidate multiple customer relationship management software platforms in order to provide its brands with better access to information while minimizing costs. The Realogy Franchise Group includes the leading brands in real estate, including Better Homes and Gardens® Real Estate, CENTURY 21®, Coldwell Banker®, ERA® and Sotheby’s International Realty®.

“Implementing Microsoft CRM will help streamline our operations and provide a great platform for further growth,” said Glenn Fitzgerald, vice president, Business Technology Team for Realogy. “The customization insight offered by Sonoma Partners expertly meets our needs.”

Sonoma’s previous franchise work includes Choice Hotels and Quiznos.

About Sonoma Partners
Chicago-based Sonoma Partners provides technology and business process consulting services to enterprise and mid-sized companies, with a focus on Microsoft Dynamics CRM and enterprise mobility solutions. Founded in 2001, the company has worked exclusively with Microsoft Dynamics CRM since the Beta release of version 1.0. Microsoft twice awarded Sonoma Partners as the Global Microsoft CRM Partner of the Year. The company’s unmatched expertise in Microsoft Dynamics CRM offers a rapid path to value and return on investment. Sonoma Partners has extensive experience in several vertical industries, with a particular focus on professional services.

Jackie Lampugnano
Walker Sands Communications
312-546-4127
Jackie@walkersands.com