Working With Microsoft Dynamics CRM 2011

Book Description
Configure, adapt, and extend Microsoft Dynamics CRM 2011 - guided by Sonoma Partners who are the leading implementation specialists in the field. Whether you’re an IT professional, a developer, or a power user, you’ll get pragmatic, hands-on insights for customizing CRM in your organization - with or without programming.

Discover how to:

• Set up and configure your system
• Plan and configure security settings and information access
• Easily customize form attributes, views, and relationships
• Create and deploy custom reports
• Use xRM to quickly create and efficiently manage line-of-business applications
• Automate business workflows

The 15 book chapters include:

• Microsoft Dynamics CRM Overview
• Setup and Common Tasks
• Managing Security and Information Access
• Data and Document Management
• Solutions Overview & Concepts
• Entity: Fields & Option Sets
• Entity: Forms
• Entity: Views & Charts
• Entity: Entity Relationships
• Entity: Custom Entities & Custom Activities
• Solutions: Web Resources
• Solutions: Client Extensions (Ribbon & SiteMap)
• Reports and Dashboards
• Workflow
• Dialogs

Order now at Amazon.com, or learn more about the book at O'Reilly.

• We Wrote the Books
  • Working With Microsoft CRM 2011
  • Microsoft CRM 2011 Step by Step
  • Working With Microsoft CRM 4.0
  • Microsoft CRM 4.0 Step by Step
  • Programming Microsoft CRM 4.0
• Cost Guarantee
• Pre-Built Intellectual Property
• Industry Solutions

Contact Us for a Quote, or Personalized Demonstrationof Microsoft Dynamics CRM for Your Business.